What to do if you have a car accident or encounter one

Car accidents happen, and sensible drivers can potentially be involved due to the actions of other drivers. Be sure to protect yourself from harm and potential penalties should you become involved in an accident by considering the below: Keeping on the right side of...

What if my car is stolen?

Firstly, call the police and obtain a Crime Reference Number. This is vital, so please make sure to do this immediately! Secondly, you’ll need to call us on 0345 092 0700 to report the theft and make an insurance claim within 24 hours of the...

What is the Claims process following an accident?

When you take out your policy Check your statement of fact and double-check that we hold accurate information about you, your named drivers, and your car. Your policy is based on the information you’ve told us. If any of it is wrong, it could affect your cover. Read...

What to do if you’ve been involved in an accident

Stay Calm – take a deep breath and don’t panic. An accident doesn’t always result in a claim being made. Be safe – make sure you and any passengers are uninjured and moved away from the incident. Call us – on 0345 092 0700 within 24 hours to report the incident. Take...