Manage Your Policy
We want to make it as easy as possible for you to access all the elements of your policy online in the most efficient way.
That’s why we have created this handy guide to point you in the right direction for whatever you may wish to do.
| Policy Change | Customer Portal | Phone | Website | Where you can find it? |
| Change car (replace) | ✓ | Policy Details Section | ||
| Change vehicle overnight location | ✓ | Policy Details Section | ||
| Change registered keeper | ✓ | Policy Details Section | ||
| Change registered owner | ✓ | Policy Details Section | ||
| Change vehicle use | ✓ | Policy Details Section | ||
| Change annual mileage | ✓ | Policy Details Section | ||
| Change level of cover | ✓ | Policy Details Section | ||
| Change reg plate | ✓ | Contact Us Form | ||
| Change address | ✓ | Policy Details Section | ||
| Add driver | ✓ | Policy Details Section | ||
| Remove driver | ✓ | Policy Details Section | ||
| Update main driver | ✓ | Policy Details Section | ||
| Update phone number | ✓ | Contact Us Form | ||
| Update email address | ✓ | Contact Us Form | ||
| Download policy documents | ✓ | Policy Details Section | ||
| Cancel policy | ✓ | Contact Us Form | ||
| Opt-out of auto-renewal | ✓ | Your Renewal Section | ||
| Stop auto-renewal (once the process had started) | ✓ | Your Renewal Section | ||
| View payment schedule | ✓ | Payments Section | ||
| Change bank details | ✓ | Payments Section | ||
| Change DD payment date | ✓ | Contact Us Form | ||
| Make a late payment | ✓ | Payments Section | ||
| Opt-in to a Split Payment plan | ✓ | Payments Section | ||
| Report a claim / Claim enquiry | ✓ | Call 0345 092 0700 | ||
| Windscreen claim | ✓ | Call 0345 092 0703 | ||
| Breakdown claim | ✓ | Call 0330 331 0194 |