Documents
Important documents and information about your policy
Upload Your Documents
If you need to provide documents for your insurance policy, you are in the right place. Using the button below, you can upload your driving licence – just please make sure that you have either your DVLA share code or National Insurance Number ready.
Using the ‘Upload Your No Claims Discount’ button, you can also provide all other documents your insurer has requested.
If you need any support, look to the right of your screen. Click “Chat” to talk with one of our agents – they will be more than happy to help.
The documents below are the most up-to-date versions. If you are an existing customer, please log in to the customer portal to view the specific documents associated with your individual policy..
Breakdown Documents
For policies with cover start date up to: 29/06/2024
Private Car Breakdown – National Booklet
Private Car Breakdown – National IPID
Private Car Breakdown – UK & Europe Booklet
Private Car Breakdown – UK & Europe IPID
For policies with cover start date from: 30/06/2024
Breakdown Cover Policy Booklet
Breakdown Cover IPID
Policy Booklets
For policies with cover start date up to: 29/06/2024
Private Car Plus – Policy Wording v3.7
For policies with cover start date from: 30/06/2024
Private Car Plus – Policy Wording
Excess Reimbursement
For policies with cover start date up to: 29/06/2024
Private Car Excess Reimbursement Policy Booklet
Private Car Excess Reimbursement IPID Comprehensive
Private Car Excess Reimbursement IPID TPFT
For policies with cover start date from: 30/06/2024
Excess Reimbursement Policy Booklet
Excess Reimbursement IPID
NCD Document
Keycare
For policies with cover start date upto: 31/08/24
Keycare Policy Booklet Keycare IPID
For policies with cover start date from: 01/09/24
Keycare Policy Booklet Keycare IPID
For policies with cover start date from: 28/10/25
Keycare Policy Booklet Keycare IPID